Edible Arrangements in Richmond, VA Closed now

Reviews about Edible Arrangements

• ★ ☆ ☆ ☆ ☆

  June 03, 2019, by Erica Berrios
  I am writing this review as I sit on hold for yet the SECOND time today. I received my delivery today and it was all wrong. I called immediately to inquire as to why I did not receive any chocolate covered fruit as was ordered and was told that nobody in the store could help with that, I was speaking with one employee and the phone was taken from him and a very rude Charquita answered and said that I could only call back after 4 and speak with Tish Wilkins. This is NOT acceptable customer service, I have received an Edible Arrangement from other locations almost every year for Valentines Day and this is the WORST experience I have ever had. I travel for work so the logistics in getting something delivered to me is very difficult and this store (1339) effectively ruined my Valentines Day surprise!!! Let's hope when they FINALLY get on the line that hey find a way to rectify this! Annnnnnnnnnnd now they hung up on me!! I wish that I could give them NO STARS!!!
• ★ ☆ ☆ ☆ ☆

  February 06, 2019, by Renee Lloyd
  Poor customer service! Sorry delivery time! Will never use this location again! Store closed and the delivery still haven't been made. I've been calling this store since this morning. All I want now is my money back since you can't seem to deliver when I asked for it to be delivered!