Fireside Hearth & Home in Richmond, VA Closed now

Reviews about Fireside Hearth & Home

• ★ ★ ★ ★ ☆

  July 25, 2020, by Douglas Atkins
  We have a heatilator gas fireplace insert. New in 2008. The igniter quit working in 2012. We called Hearth & Home to service it who had serviced it every other year since we bought the house. They claimed it couldn't be repaired, they don't make parts for our unit any more and wanted us to buy a new gas insert. I called Fireside Hearth & Home since they were an authorized dealer and service technician for heatilator. They diagnosed the problem as a defective igniter assembly, ordered the part and it has worked like new since 2012. They haven't bugged me to service it every year since then either. I was pleased with the service.