Richmond Decorating Center in Richmond, VA Open now

Reviews about Richmond Decorating Center

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  July 31, 2020, by Sean Pritchard
  Mixed bag with these guys, but overall, I would avoid since there are probably better options for service and finish products. Mike, who I believe is the owner, is a complete jagoff. Let me share. The sales lady, who was in charge of tile and flooring for our build, had no idea where any of example building materials were for our meeting (strike 1). So after all the hiccups, we ask to see the upgraded tile. She shows us a board where the small mosaic tiles are embedded among the larger tiles. She also said, "if you look at the houses already built, they have the same design." So we paid for the upgrade. Come tile time, they did it without the mosaic and didn't stagger the tiles. So it literally looked like a square with beige tiles. Even the foreman was appalled with the work. After speaking with this robot, Mike, he basically says " what do you want me do, its done." We had to go through major hoops to get this re-done. The floor and wall grout doesn't match, even though the walls look a little better with the tile redone. Unreal how he thought it was fine that we were lied to and we should just go away. It's a 500$k house, so sorry if the master bath looks like a dingo did the work. Take your business elsewhere, otherwise if you screw up, they'll mock you and tell you "what do you want me to do?"