Staples in Richmond, VA Closed now

Reviews about Staples

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  August 05, 2020, by Jenae Mason
  I put in a order for my daughters birthday invitations on a Thursday. I was told they would be ready Friday by noon. The order was not ready. My husband corresponded with one of the reps in the copy center the day before. When he called to check the status the rep said he didn't see the order and asked us to resend it. We called back Saturday to check the order and no updates. We were told the copy center was too busy to come to the phone. Its now Tuesday. Still no updates. I will be taking my business elsewhere.
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  December 22, 2019, by Brittany Davis
  Would not recommend the copy or print staff at all, I got to this staples at 725pm to print off TWO pieces of paper for work, never have I ever ran into such rude people in my life. I've never printed any thing at staples (I've always used office depot which I will forever use now) so I figured it would be the same. NOPE! The guy at the desk refused to help and said I needed to use one of the computers, Okay fine; after printing it out wrong 4 times the guy at the desk was busy talking to two other people and being on his phone. After 15 minutes of trying to get his attention he finally made is way over just to tell me that I have it pulled up on the computer wrong. Instead of helping or telling me what I needed to do to fix it that's all he said. Now by this time the store of CLOSED because it was after 8. They were gonna charge me 25 dollars for using the computer!! Oh hell no! So after being there for over an hour with no help at all finally got my two damn papers printed one of them not even the right way they still charged me 17 dollars. I will never use staples again office depot is so much easier and much nicer