Torrid in Richmond, VA Open now

Reviews about Torrid

• ★ ★ ★ ★ ☆

  July 11, 2019, by Heather Marshall
  This is my favorite store, just not my favorite location. It's very clean and easy to find and access. Although, short pump is a little further for me (I would rather go to that store.) The customer service you receive at this location, depends on who is working that day. Some employees can be wrapped up in conversations with one another and never notice if a customer needs help with something or even a dressing room. Well that was my experience. The dressing room situation is always awkward anyway. You never know if you can just walk right in or wait for someone with a key. I think its the same for most stores though. But the customer service could be better. The managers are really nice too. (This happened while ago)